Privacy Policy

    Last Updated: 01 January 2026

    This Privacy Policy explains how Maab – e-Invoicing and Accounts Solution Integrated with ZATCA (“Maab”, “we”, “our”, or “us”) collects, uses, and protects information when you use our platform.


    1. Information We Collect

    We may collect the following types of information:

    • Company and registration details

    • VAT and tax identification information

    • Invoice and transaction data

    • Customer and supplier records

    • Chart of accounts information

    • Account credentials and contact details

    • Technical data, such as IP address and usage log


    2. How We Use Information

    We use information to:

    • Operate and maintain the Maab platform

    • Enable invoice validation and ZATCA clearance

    • Ensure regulatory compliance

    • Improve system performance and security

    • Provide technical support

    • Fulfill legal obligations


    3. Data Sharing

    We do not sell user data.

    Information may be shared only:

    • With ZATCA for compliance purposes

    • With trusted infrastructure providers

    • When required by law or regulatory authority


    4. Data Security

    We implement industry-standard security measures, including encryption, secure cloud hosting, and access controls. While safeguards are applied, no system is completely risk-free.


    5. Data Retention

    Data is retained only as long as necessary to provide services and meet legal or regulatory requirements.


    6. User Rights

    Subject to applicable laws, users may request access, correction, or deletion of their information where permitted.


    7. Cookies

    We may use cookies to enhance user experience and platform performance. Users may control cookies through browser settings.


    8. Changes to This Policy

    We may update this Privacy Policy from time to time. Continued use of the platform indicates acceptance of any revisions.


    9. Contact Information

    Email: info@mymaab.com


    RetailPro

    Integrating Maab with our POS and ERP was seamless. Within a few days, we were generating ZATCA-compliant invoices automatically. Highly reliable and easy to use!

    Sarah Ahmed Operations Manager